Crystal Jones joined our practice in 2019 and has more than 16 years of experience in the healthcare industry. She is committed to team building and delivering outstanding patient service. Crystal is responsible for overseeing day-to-day practice business operations including financial management, human resource management, patient care systems and quality, and risk management.
When not managing operations, Crystal can be found mentoring her team of clinic supervisors. She considers it a favorite part of her days because it allows her valuable time with caring and conscientious leaders who strive to excel in every aspect of their respective areas of responsibility.
Before bringing her broad skill set to our practice, Crystal held management positions in medical primary care and specialist practices, was the director of a home care agency, and gained valuable experience with one of the nation’s health insurance plans.
She graduated from the University of North Carolina at Chapel Hill and is quick to remind you, with a smile, that she will forever be a Tarheel. She states her daily mission at Virginia Pediatric Eye Center is to take care of the patients, staff, and doctors. She loves her husband and family, enjoys reading, learning new skills, soaking in ocean views, climbing lighthouses, and spending time helping at church in whatever capacity is needed. She states that a treasured part of her day is when she gets to see the smiles on the faces of our pediatric patients happily enjoying a lollipop at the end of their appointment.